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Issues Occurred in Explorer

July 18, 2024 at 1:45 PM UTC

Resolved after 13h 17m of downtime July 19, 2024 at 3:03 AM UTC

Summary

Found issues in the following monitors: Explorer API, Explorer Indexer Status, Explorer Page Monitors:

  • Explorer Page: ❌

    HTTPSConnectionPool(host='chainbase-testnet-explorer.alt.technology', port=443): Max retries exceeded with url: / (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7fc74fb6d210>: Failed to resolve 'chainbase-testnet-explorer.alt.technology' ([Errno -5] No address associated with hostname)"))

  • Explorer API: ❌

    HTTPSConnectionPool(host='chainbase-testnet-explorer.alt.technology', port=443): Max retries exceeded with url: /api/v2/main-page/blocks (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7fc74fb69210>: Failed to resolve 'chainbase-testnet-explorer.alt.technology' ([Errno -5] No address associated with hostname)"))

  • Explorer Indexer Status: ❌

    HTTPSConnectionPool(host='chainbase-testnet-explorer.alt.technology', port=443): Max retries exceeded with url: /api/v2/main-page/indexing-status (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7fc74fb69240>: Failed to resolve 'chainbase-testnet-explorer.alt.technology' ([Errno -5] No address associated with hostname)"))

Events:

Open - Incident created (13:45 UTC — Jul 18)

Issue - Explorer Page: ❌ - HTTPSConnectionPool(host='chainbase-testnet-explorer.alt.technology', port=443): Max retries exceeded with url: / (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7fc74fb6d210>: Failed to resolve 'chainbase-testnet-explorer.alt.technology' ([Errno -5] No address associated with hostname)")) (13:45 UTC — Jul 18)

Issue - Explorer API: ❌ - HTTPSConnectionPool(host='chainbase-testnet-explorer.alt.technology', port=443): Max retries exceeded with url: /api/v2/main-page/blocks (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7fc74fb69210>: Failed to resolve 'chainbase-testnet-explorer.alt.technology' ([Errno -5] No address associated with hostname)")) (13:45 UTC — Jul 18)

Issue - Explorer Indexer Status: ❌ - HTTPSConnectionPool(host='chainbase-testnet-explorer.alt.technology', port=443): Max retries exceeded with url: /api/v2/main-page/indexing-status (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7fc74fb69240>: Failed to resolve 'chainbase-testnet-explorer.alt.technology' ([Errno -5] No address associated with hostname)")) (13:45 UTC — Jul 18)

Resolved - All issues resolved (03:03 UTC — Jul 19)

Last updated: July 18, 2024 at 1:45 PM UTC